Refund policy

 

At dealsvault, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

To be eligible for a return, your item must:

- Be returned within 7 days of delivery.
- Be unused, unworn, and in its original condition.
- Include all original packaging, tags, accessories, and proof of purchase.
- Not fall under the list of non-returnable items.

We reserve the right to refuse returns that do not meet these conditions.

Return Timeframe

You may request a return within 7 days from the date your order is delivered. Requests submitted after this period may not be eligible for a return or refund.

Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days. Please note that your bank or payment provider may require additional time to post the refund.

Exchanges

If you received the wrong item, a defective product, or would like to exchange an eligible item for a different size or colour (subject to availability), please contact us at dealsvault.in@gmail.com. 

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us at  within dealsvault.in@gmail.com 7 days of receiving your order. Include your order number and clear photos of the issue so we can review your request and provide a replacement, exchange, or refund as appropriate.

Non-Returnable Items

The following items cannot be returned:

- Gift cards
- Clearance, final sale, or promotional items
- Personalized or custom-made products
- Perishable goods
- Items that have been used, washed, damaged after delivery, or are not in their original condition
- Any item specifically marked as non-returnable

Return Shipping Costs

If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping costs.

For all other eligible returns, the customer is responsible for return shipping costs unless otherwise stated.

Contact Us

If you have any questions about our Return & Refund Policy or need assistance with a return, please contact us at:

Email: dealsvault.in@gmail.com

We appreciate your trust and are committed to making your shopping experience as smooth and hassle-free as possible.